Delete your Avenblu account

What happens after you request deletion

We verify your identity and review shared records and billing before final account closure. This is a processing request, not instant deletion. Personal pool-data erasure can start while a review or ownership transfer is pending. New personal pool data cannot be saved once that erasure starts. Account access remains available for ownership resolution until final closure processing starts; then sessions are disabled.

Account-owned profiles, saved pools, readings, plans, reminders, private documents and account-linked activity are eligible for erasure. Deletion is irreversible. Export anything you need before confirming.

Your personal subscriptions must be canceled as part of processing. Submitting this form does not itself stop billing. You can also cancel personal renewal in account billing while the request is reviewed. Organizational subscriptions are preserved and any shared billing relationship requires support review. Existing balances, refunds and legally necessary financial records are reviewed separately.

Other users’ independently owned records are preserved. Provider organizations, customer relationships, invoices, technician earnings, public posts and external copies may need support review. Owners with other active members must transfer ownership with the recipient’s acceptance before account closure. If transfer is impossible, support must verify the organization’s disposition. This does not stop separate review and erasure of your personal data.

Some information may remain for documented accounting, security, dispute or legal obligations. Backups follow the hosting system’s expiry and must be screened before restoration. Support will explain applicable exceptions and timing; we do not promise one universal completion period.

You receive a request reference here. You can check the status on this page while signed in and contact privacy support with that reference after access is disabled. A received or processing request is not a confirmation of completed erasure.